Phase | Data collection methods and themes |
---|---|
1. Environmental Scan |
Interviews with nursing home manager (n = 1) Key themes: Current practice; Impressions of the proposed COVID; ACP intervention; Potential barriers and facilitators towards implementation. Nursing home profile questionnaire (administered as part of interview with nursing home manager) Key themes: Resident and facility profile (including COVID outbreaks); Care home policies and procedures; Staff profile; Staff training; Use of technology; Contact with health and social care professionals; Response to COVID-19. Interviews with nursing homes staff (n = up to 4 registered nurses who undertake training) Key themes: Demographics; Current practice; Experience (including confidence & concerns about completing ACP in the context of COVID-19); Communication & technology; The role of family members; Impressions of the COVID-19 online training; Potential barriers & facilitators. Interviews with family carers (up to n = 6) Key themes: Background information/Demographics; Use of technology and current communication approach with nursing home/relative; Information needs |
3. Follow up data collection Completed 1–2 weeks following delivery of the online training by participants recruited during the environmental scan |
Interviews with nursing home managers, staff, family carers & the external facilitator (n = see above) Key themes. Family carers: Satisfaction; Acceptability; Impact on attitudes; knowledge & behaviour; Technology & communication. Nursing home manager/staff: Satisfaction; Acceptability; Impact on attitudes, knowledge & behaviour; Communication & technology; Implementation. External facilitator: Satisfaction; Acceptability; Training & sustainability. Feedback questionnaires (including website user experience, preparedness, communication) |