Table 1.

Service utilisation of unique THIS WAY UP and Just a Thought users for the during-COVID period versus the three pre-COVID periods.

	Counts of service use in each period				% increases in service use during the COVID period
	COVID perioda	Comparison periods before COVID period			Comparison periods before COVID period
		0–3 months beforeb	3–6 months beforec	9–12 months befored	0–3 months before	3–6 months before	9–12 months before
THIS WAY UP
Webpage views	878,925	582,352	738,414	731,700	50.9%	19.0%	20.1%
Course registrations	21,872	2806	2948	2933	679.5%	641.9%	645.7%
Clinician registrations	4247	613	852	884	592.8%	398.5%	380.4%
Course prescriptions	7478	1246	1088	1047	500.2%	587.3%	614.2%
Just A Thought
Webpage views	167,972	22,937	74,307	–	632.3%	126.1%	–
Course registrations	5442	1907	5054	–	185.4%	7.68%	–
Clinician registrations	441	181	688	–	143.6%	−35.9%	–
Course prescriptions	794	480	685	–	65.4%	15.9%	–

Notes. % increase in service use during the COVID period = (COVID period count / pre-COVID comparison count) − 1.

^aDuring-COVID period = 12th March 2020 to 11th June 2020.

^b0–3 months before the COVID period = 12th December 2019 to 11th March 2020.

^c3–6 months before the COVID period = 12th September 2019 to 11th December 2019.

^d9–12 months before the COVID period = 12th March to 11th June 2019 (i.e., the same 3-month period as the during-COVID period the year prior).