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. 2021 Aug 5;8(8):e28360. doi: 10.2196/28360

Table 4.

User burden and system usability stratified by workers and psychological distress.

Variable Unemployed (n=137) Essential worker (n=140) P value Nondistressed (n=41) Distressed (n=236) P value Total (N=277)
Overall burden     <.001b,c
  .30a

Count, n 134 140   41 233   274

Mean (SD) 7.2 (8.2) 13.7 (17.8)   8.4 (13.8) 10.9 (14.4)   10.5 (14.3)
Difficulty of use     .002b,c     .42a

Count, n 134 140   41 233   274

Mean (SD) 1.5 (2.2) 2.8 (4.0)   1.8 (3.8) 2.2 (3.2)   2.2 (3.3)
Physical burden     <.001b,c     .52a  

Count, n 134 139   40 233   273

Mean (SD) 0.4 (1.4) 1.5 (2.9)   0.8 (2.0) 1.0 (2.4)   1.0 (2.3)
Social and time burden     <.001b,c     .99a  

Count, n 134 140   41 233   274

Mean (SD) 1.1 (2.2) 2.6 (4.0)   1.9 (3.3) 1.9 (3.3)   1.9 (3.3)
Mental and emotional burden     <.001b,c     .80a  

Count, n 134 140   41 233   274

Mean (SD) 1.1 (2.1) 2.5 (3.9)   1.7 (3.3) 1.8 (3.2)   1.8 (3.2)
Privacy burden     .001b,c     .22a  

Count, n 134 140   41 233   274

Mean (SD) 1.2 (2.1) 2.3 (3.2)   1.3 (2.6) 1.9 (2.8)   1.8 (2.8)
Financial burden     .59a     .002b,c  

Count, n 134 140
41 233   274

Mean (SD) 1.9 (2.5) 2.0 (2.3)
1.1 (1.8) 2.1 (2.5)   2.0 (2.4)
System Usability Score

.19a     .96a  

Count, n 134 139
40 233
273

Mean (SD) 77.0 (16.2) 74.3 (17.0)
75.5 (17.6) 75.6 (16.5)   75.6 (16.6)

aEqual variance two-sample t test.

bUnequal variance two-sample t test.

cP values <.05 and less than the Benjamini-Hochberg critical value were considered to be statistically significant.