“I think the management in the ICU welcomed us. We have not been treated as someone who was just there to help. We have been treated as some of their own..” (N6) |
Experience of being welcomed by the management |
The role of the management |
Institutional organisation |
“There have been missing leadership, lack of structure from day one, where things just wouldn’t fit together…. Maybe more openness from the leaders showing which way we were going could have helped us?” (N16) |
Experience of lack of leadership |
“But, I think that I did not choose this (working in ICU) voluntarily.. I had no choice…(crying)” (N5) |
Dramatic changes in participants work life |
Loss of freedom |
“We received good information before we started, e.g., what PPE to use of patient situation” (N4) |
Sufficient information |
Information |
“More information about where we are and where we are going, and something they might not know, but then say what they do know.” (N1) |
Insufficient Information |