Table 3.
Interventions, adaptations, practices and actions to support health care workers
| Theme category | Interventions, adaptations, actions and improvements | Type | |
|---|---|---|---|
| Organisational level | Inter-organisational level | ||
| 1. Organisational adaptations to retain human resources. | A. Implement joint efforts (employer-employees) to maintain jobs as: take holidays and negotiated temporary reducing the staff salary. | X | |
| B. Relocate health workers from out-patient, programmed surgery and other ambulatory services. | X | ||
| C. Open and enhance homecare services and telemedicine. | X | ||
| D. Allow work from home. | X | ||
| E. Contract additional staff to respond to the high volume of patients. | X | ||
| 2. Actions to improve workers’ physical and mental health, foster motivation, and wellbeing | A. Implement on-site drills and biosafety protocols on the proper use of personal protection elements to mitigate the contagion. | X | |
| B. Provide PPE according to their risk exposure. | X | X | |
| C. Implement in-house psychiatrists to accompany their emergency team as a response to mitigate fear. | X | ||
| D. Implement regular refreshment breaks and having collective prayers in COVID-19 areas to support teamwork between the frontline workforce. | X | ||
| E. Implement personalized transportation, develop technological tools and advocate to reduce violence and stigma against health workers. | X | X | |
| 3. Actions, and adaptations to enhance workforce knowledge, training, and availability | A. Develop partnerships and agreements to expand the availability of general practitioners and specialists in the country. | X | |
| B. Enhance Adaptations and actions to enhance knowledge, skills and competencies related to the management of complex patients in ICU. | X | ||
| C. Allow open access to already existing online training libraries. | X | ||
| D. Adapt traditional health training. | X | ||
| E. Give the students the option of postponing their practices or allow them to continue voluntarily in the hospitals. | X | ||
| F. Provide personal protection equipment to students. | X | ||
| G. Remove students from all high-risk areas of contagion. | X | X | |