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. 2021 Jun 12;12:100178. doi: 10.1016/j.lanwpc.2021.100178

Table 4.

Service satisfaction at 12-weeks post-baseline stratified by baseline step allocation (n=392).

Step 1 (n=279)
Step 2 (n=71)
Step 3 (n=42)
n % n % n %
Enjoyment and ease of use I found Smooth Sailing easy to use 262 93•9 65 91•5 41 97•6
Smooth Sailing was easy to understand 248 88•9 62 87•3 38 90•5
I thought Smooth Sailing was interesting 191 68•5 52 73•2 36 85•7
I enjoyed using Smooth Sailing 181 64•9 50 70•4 33 78•6
Usefulness I would tell a friend to use Smooth Sailing if I thought they needed to 184 65•9 50 70•4 32 76•2
I would use Smooth Sailing again in the future 140 50•2 32 45•1 26 61•9
Smooth Sailing helped me to feel in control of my feelings 141 50•5 29 40•8 21 50•0
The skills I learned from Smooth Sailing helped me a lot in everyday life 115 41•2 28 39•4 21 50•0
Degree of comfort with service requirements I understood I may be followed-up by the school counsellor and was okay with this 198 71•0 61 85•9 39 92•9
I felt comfortable providing my email address 209 74•9 51 71•8 34 81•0
I felt comfortable providing my mobile phone number 133 47•7 36 50•7 27 64.3