Table 1.
Characteristic | n (%) |
---|---|
Provider type | |
Physician (MD or DO) | 1056 (68.5) |
Nurse practitioner | 397 (25.8) |
Physician assistant | 89 (5.8) |
Gender | |
Male | 541 (38.2) |
Female | 876 (61.8) |
Age | |
< 25 years old | 1 (0.1) |
25–29 years old | 9 (0.6) |
30–39 years old | 176 (12.5) |
40–49 years old | 355 (25.1) |
50–59 years old | 485 (34.3) |
60 + years old | 388 (27.4) |
Race | |
White | 1001 (71.5) |
Black or African American | 55 (3.9) |
American Indian or Alaskan Native | 9 (0.6) |
Asian | 240 (17.1) |
Native Hawaiian or other Pacific Islander | 6 (0.4) |
Two or more races | 89 (6.4) |
Ethnicity | |
Hispanic or Latino | 106 (7.4) |
Not Hispanic or Latino | 1335 (92.6) |
Years in VA practice | |
< 5 years | 619 (42.0) |
5 + years | 855 (58.0) |
Years in current PACT team | |
<=2 years | 100 (6.8) |
> 2 years | 1369 (93.2) |
Supervisory level | |
None | 604 (40.9) |
Team Lead (informal) | 667 (41.2) |
First Line Supervisor | 130 (8.8) |
Manager | 76 (5.2) |
Time spent in daily PACT huddles | |
Do not huddle | 219 (14.8) |
<=15 min | 769 (52.1) |
16–30 min | 353 (23.9) |
> 30 min | 136 (9.2) |
Received adequate education/training to function at top of scope of practice | |
Disagree | 121 (8.2) |
Somewhat disagree | 123 (8.3) |
Neither agree nor disagree | 184 (12.5) |
Somewhat agree | 261 (17.7) |
Agree | 764 (51.7) |
Don’t know | 24 (1.6) |
PACT team is fully staffed | |
Yes | 786 (58.7) |
No | 554 (41.3) |
PACT team had changes or loss in staff over the past 12 months | |
Yes | 986 (68.1) |
No | 462 (31.9) |
PACT team type | |
Primary care | 1207 (81.8) |
Women’s health | 116 (7.9) |
Home-based primary care | 78 (5.3) |
Other | 74 (5.0) |
Work at a VA Medical Center | |
Yes | 758 (53.1) |
No | 669 (46.9) |
M (SD) | |
Primary care provider-to-staff ratio | 2.46 (0.62) |
Observed-to-expected panel size ratio | 0.77 (0.16) |
n (%) | |
Overall burnout | |
No burnout; enjoy work | 197 (13.1) |
No burnout; occasional symptoms of stress | 529 (35.9) |
One or more symptoms of burnout | 423 (28.6) |
Constant symptoms of burnout | 183 (12.4) |
Completely burned out | 145 (9.8) |
Frequency of burnout | |
Never | 101 (6.8) |
A few times a year or less | 262 (17.7) |
Once a month or less | 183 (12.4) |
A few times a month | 246 (16.7) |
Once a week | 116 (7.9) |
A few times a week | 310 (21.0) |
Every day | 259 (17.5) |
Note: Responses from providers, excluding trainees, executives, and senior executives; values are missing for some characteristics; column percentages were calculated with denominators of only non-missing values for each characteristic. Abbreviations: M mean; SD standard deviation; PACT patient-aligned care team; VA Veterans Health Administration