Table 2.
National VA Primary Care Provider-Reported Challenges with Elements of Care Coordination
| Care coordination element | Provider-reported challenges (n [row % of complete responses]) (n = 1477) |
|||||
|---|---|---|---|---|---|---|
| Missing | Not challenging | Slightly challenging | Somewhat challenging | Moderately challenging | Extremely challenging | |
| Managing patients who have received new prescriptions from Community Care providers | 44 | 108 (7.54) | 250 (17.45) | 286 (19.96) | 354 (24.70) | 435 (30.36) |
| Managing patients who had reduced/eliminated opioid use but received new opioid prescriptions from Community Care providers | 116 | 253 (18.59) | 289 (21.23) | 216 (15.87) | 229 (16.83) | 374 (27.48) |
| Fielding requests from patients attempting to obtain routine tests from Community Care providers | 171 | 214 (16.39) | 244 (18.68) | 265 (20.29) | 246 (18.84) | 337 (25.80) |
| Obtaining outside tests and medical records from Community Care providers | 17 | 40 (2.74) | 153 (10.48) | 291 (19.93) | 383 (26.23) | 593 (40.62) |
| Fielding requests from patients who can’t reach Community Care providers | 174 | 253 (19.42) | 219 (16.81) | 247 (18.96) | 255 (19.57) | 329 (25.25) |
Note: Responses from providers, excluding trainees, executives, and senior executives