Table 6.
NCC Consultation, staffing and marketing characteristics
| CONSULTATION | n | % | |
|---|---|---|---|
| Consultation model | One-on-one | 24 | 80 | 
| Group consultation | 0 | 0 | |
| Both (one-on-one and group consultation) | 6 | 20 | |
| Appointment management | Scheduled | 26 | 87 | 
| Referred to clinic by other health practitioners | 14 | 47 | |
| Walk-in | 16 | 53 | |
| NCC Service frequency | Daily | 8 | 27 | 
| Weekly | 16 | 53 | |
| Monthly | 3 | 10 | |
| Periodically | 3 | 10 | |
| Number of patients seen per day | 0–9 | 11 | 38 | 
| 10–19 | 9 | 31 | |
| 20–29 | 6 | 21 | |
| 30+ | 3 | 10 | |
| Minimum | 1–2 | N/A | |
| Maximum | 200–250 | N/A | |
| STAFFING | n | % | |
| NPs present at the NCC | 1–4 | 22 | 76 | 
| 5–9 | 4 | 14 | |
| 10+ | 3 | 10 | |
| Naturopathic students present at the NCC | None | 6 | 21 | 
| 1–9 | 18 | 62 | |
| 10–19 | 3 | 10 | |
| 20+ | 2 | 7 | |
| Number of students per qualified NP | N/A | 6 | 21 | 
| 1–4 | 10 | 36 | |
| 5–9 | 11 | 39 | |
| 10+ | 1 | 4 | |
| Compensation modes for NPs/supervisors | Paid by affiliated naturopathic school | 21 | 72 | 
| Paid by the Community Clinic | 6 | 21 | |
| Donate their time | 7 | 24 | |
| Requirements for NPs working at NCCs | Cultural competency | 16 | 53 | 
| Specialty-related training | 8 | 27 | |
| Staff at the affiliated naturopathic institution | 18 | 60 | |
| Licensed naturopath / naturopathic doctor | 28 | 93 | |
| MARKETING | n | % | |
| Marketing strategies used to attract patients | External marketing | 14 | 47 | 
| Internal marketing | 18 | 60 | |
| Street signage | 7 | 23 | |
| Flyer drops | 5 | 17 | |
| Internet/social media/webpage | 18 | 60 | |
| Mailing list | 8 | 27 | |
| Referral | 11 | 37 | |
| Word of mouth | 28 | 93 | 
Total respondents n = 30.