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Systems-level improvements within existing health services
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| Expanding data collection options |
Gender-affirming intake forms
Gender-affirming EHR systems
Asking all patients/clients about their gender identity as standard practice
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| Expanding mental health services |
Increased clinical skill and cultural responsiveness for primary care providers working with TGD community members
Increased hiring and availability of gender-affirming mental health professionals
Patient/client consents for information-sharing between integrated health care team members
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| Inclusive and affirming health care environments |
Increased visibility of TGD-affirming symbols, including visibility of flags/icons, pronoun pins, and “safe space” signage in common areas.
All staff attendance at mandatory, recurring training on creating a welcoming environment for TGD patients.
Policies and written procedures ensure a system of accountability and include not only interactions with patients, but also outline expectations for a gender-inclusive workplace culture and care teams inclusive of TGD staff
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| Employing TGD-identified HCPs and staff |
Hiring, retaining, and promoting TGD-identified staff at all levels, including in leadership positions with decision-making power
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Expanded TGD community outreach and engagement
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| Patient feedback process |
A system is developed for patients/clients to give feedback about an experience, staff member, or the organization
Written policies and procedures to hold staff accountable for following gender-affirming care practices
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| Expanding TGD health navigators |
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| Resource mapping |
Development of a centralized community resource map, which is monitored and updated regularly
Development of a training program and/or certification that serves to guaranty a higher standard of gender-affirming care practices
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