Table 3.
Attitude of participant outpatients towards telemedicine during COVID-19
| Reason to influence for the telemedicine |
Strongly disagree N (%) |
Disagree N (%) |
Neutral N (%) |
Agree N (%) |
Strongly agree N (%) |
Mean |
|---|---|---|---|---|---|---|
| The attitude of the patients who have used telemedicine during COVID-19 (N = 855) | ||||||
| Consumes less time in medical consultation and treatment | 122 (14.3) | 184 (21.5) | 220 (25.7) | 146 (17.1) | 183 (21.4) | 3.10 |
| Cost effective | 107 (12.5) | 222 (26.0) | 222 (26.0) | 150 (17.5) | 154 (18.0) | 3.03 |
| Convenience facility | 105 (12.3) | 186 (21.8) | 233 (27.3) | 157 (18.4) | 174 (20.4) | 3.13 |
| Scheduling appointments and talking to healthcare providers become easy | 107 (12.5) | 193 (22.6) | 218 (25.5) | 164 (19.2) | 173 (20.2) | 3.12 |
| Immediate response from specialist | 98 (11.5) | 190 (22.2) | 236 (27.6) | 165 (19.3) | 166 (19.4) | 3.13 |
| Follow-up and procedure become more convenient | 97 (11.3) | 206 (24.1) | 216 (25.3) | 167 (19.5) | 169 (19.8) | 3.13 |
| Opinion of more than one doctor is possible | 106 (12.4) | 201 (23.5) | 224 (26.2) | 157 (18.4) | 167 (19.5) | 3.09 |
| There is no insurance or reimbursement problem involved in usage of telemedicine facility | 130 (15.2) | 200 (23.4) | 212 (24.8) | 172 (20.1) | 141 (16.5) | 2.99 |
| Information provided by doctors is reliable | 93 (10.9) | 217 (25.4) | 216 (25.3) | 174 (20.4) | 155 (18.1) | 3.09 |
| Telemedicine helps in reducing unnecessary visits to hospitals | 123 (14.4) | 166 (19.4) | 219 (25.6) | 170 (19.9) | 177 (20.7) | 3.13 |
| Providing 24 × 7 access to specialist | 135 (15.8) | 194 (22.7) | 195 (22.8) | 173 (20.2) | 158 (18.5) | 3.03 |
| Telemedicine is more approachable and useful to rural people | 124 (14.5) | 198 (23.2) | 205 (24.0) | 170 (19.9) | 158 (18.5) | 3.05 |
| The attitude of the patient who has never used telemedicine during COVID-19 (N = 315) | ||||||
| Scheduling appointments and talking to healthcare providers become easy | 49 (15.6) | 71 (22.5) | 94 (29.8) | 40 (12.7) | 61 (19.4) | 3.12 |
| Immediate response from specialist | 49 (15.6) | 72 (22.9) | 93 (29.5) | 36 (11.4) | 65 (20.6) | 3.13 |
| Follow-up and procedure become more convenient | 45 (14.3) | 73 (23.2) | 94 (29.8) | 42 (13.3) | 61 (19.4) | 3.12 |
| Opinion of more than one doctor is possible | 51 (16.2) | 76 (24.1) | 90 (28.6) | 32 (10.2) | 66 (21.0) | 3.09 |
| Information provided by doctors is reliable | 48 (15.2) | 84 (26.7) | 88 (27.9) | 36 (11.4) | 59 (18.7) | 3.09 |
| Telemedicine is more approachable and useful to rural people | 58 (18.4) | 73 (23.2) | 89 (28.3) | 28 (8.9) | 67 (21.3) | 3.05 |