Table 4.
Experience of participants using telemedicine services pre-COVID (N = 758)
| Ranking from 1 as most preferred to 5 as least preferred |
(1) N (%) |
(2) N (%) |
(3) N (%) |
(4) N (%) |
(5) N (%) |
|---|---|---|---|---|---|
| Usage of telemedicine is economical | 128 (16.9) | 196 (25.9) | 200 (26.4) | 148 (19.5) | 86 (11.3) |
| Qualitative care | 102 (13.5) | 205 (27.0) | 212 (28.0) | 155 (20.4) | 84 (11.1) |
| Easy transfer of medical reports, X-rays, and availability of doctors | 129 (17.0) | 171 (22.6) | 217 (28.7) | 155 (20.4) | 86 (11.3) |
| Waiting time to meet consultation is reduced | 136 (17.95) | 182 (24.0) | 198 (26.1) | 142 (18.75) | 100 (13.2) |
| The treatment offered through telemedicine is the same as that of hospital | 118 (15.55) | 168 (22.15) | 232 (30.6) | 146 (19.3) | 94 (12.4) |