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. 2021 Jul 28;10(7):e25177. doi: 10.2196/25177

Table 1.

Final adaptation of the World Health Organization classification items-clients.

Original Adapted
Digital health intervention category Item Digital health intervention category Item after QIRa
1.1 Targeted client communications Transmit health event alerts to specific population groups 1.1 Targeted communications Send me urgent health alerts that people living with my condition need to know (eg, medication product recalls, etc)
N/Ab Transmit targeted health information to clients on health status or demographics N/A Send me health information of interest to people living with condition (eg, about new treatments, research, etc)
N/A Transmit targeted alerts and reminders to clients N/A Send personalized alerts and reminders relevant specifically to me (eg, about services I’ve booked or have coming up)
N/A Transmit diagnostic results, or availability of results to clients N/A Sends me health test results, or tells me results are available
1.2 Untargeted client communication Transmit untargeted health information to an undefined population 1.2 General communications Send me general news or information about good health or healthy living
N/A Transmit untargeted health event alerts to undefined group N/A Send me general health alerts (eg, about environmental factors impacting my ability to exercise-weather, air quality, etc)
1.3 Client to client communication Peer group for clients 1.3 Person to person communications Communicate online with other peer groups of people living with my condition
1.4 Personal health tracking Access by client to own medical records N/A Access my own medical records
N/A Self-monitoring of health or diagnostic data by clients N/A Self-monitor my condition or diagnosis-related information
N/A Active data capture/documentation by clients N/A Actively collect information about my condition or injury status and record it
1.5 Citizen-based reporting Reporting of health system feedback by clients N/A Allow me to collect and provide feedback about the health system
N/A Reporting of public health events by clients N/A Allow me to report urgent public health events/issues that people living with my condition need to know
1.6 On-demand information services to clients Client look-up of health information 1.6 Information when I need it To look up health information
1.7 Client financial transactions Transmit or manage out of pocket payments by clients 1.7 Financial transactions Send or manage any “out of pocket” payments I may need to pay
N/A Transmit or manage vouchers to clients for health services N/A Send or manage vouchers/coupons I might have for health services (eg, travel vouchers)
N/A Transmit or manage incentives to clients for health services N/A Send or manage rewards or incentives I have to use health services

aQIR: qualitative item review.

bN/A: not applicable.