Skip to main content
. 2021 Jul 28;10(7):e25177. doi: 10.2196/25177

Table 2.

Revision of the World Health Organization classification items-health care providers.

Original Adapted
Digital health intervention category Item Digital health intervention category Item after QIRa
2.1 Client Identification & Registration Verify client unique identity 2.1 Patient identification & registration Verify a patient’s personal details (eg, new patient registration)
N/Ab Enrol client for a health service or care planning activity N/A Make a clinical appointment
2.2 Client Health Records Longitudinal tracking of client’s health status & services 2.2 Patient Health Records Track a patient’s condition and/or clinical service use over time
N/A Manage the client’s unstructured clinical records N/A Enter a patient’s free-text clinical progress notes
N/A Manage the client’s structured clinical record N/A Record or code a patient’s condition using standardized coding, checkboxes, and dropdown menus
N/A Routine health indicator data collection & management N/A Record and/or flag indicators of change in a patient’s condition
2.3 Healthcare Provider Decision Support Provide prompts and alerts according to a specific protocol 2.3 Clinician Decision-Support Prompt my thinking using software that supports clinical decision-making
N/A Provide a checklist according to a specific protocol N/A Provide me a digital checklist of clinical procedures to follow
N/A Screen clients by risk or, other health status N/A Screen my patients
2.4 Telemedicine Consultations between remote client and healthcare provider N/A Conduct remote consultations
N/A Remote monitoring of client health, or diagnostic data by healthcare provider N/A Remotely monitor or track a patient’s condition
N/A Transmission of health-related data to healthcare provider N/A Send me data about my patient’s condition
N/A Consultations for case-management between healthcare providers N/A Conduct case consultations with other clinicians
2.5 Healthcare Provider Communication Communication from healthcare providers to supervisor 2.5 Clinician communications Communicate with a manager or supervisor
N/A Communication and performance feedback to healthcare providers N/A Provide me with feedback about my clinical performance
N/A Transmit routine news and workflow notifications to healthcare provider N/A Send me routine updates and workflow notifications
N/A Transmit non-routine health event alerts to healthcare providers N/A Send non-routine or unexpected health event alerts about a patient
N/A Peer-group for healthcare providers N/A Utilise online peer communication groups for clinicians
2.6 Referral Coordination Coordinate emergency response and transport N/A Coordinate emergency responses and/or transport for a patient
N/A Manage referrals between points of service with health sector N/A Manage health services referrals or reports (eg, to other clinicians)
N/A Manage referrals between health and other sectors N/A Manage referrals or reports to external bodies eg, government services
2.7 Health Worker Activity Planning & Scheduling Identify clients in need of services 2.7 Clinician workflow coordination Identify patients in need of a health service
N/A Schedule healthcare provider’s activities N/A Schedule my clinical activities
2.8 Healthcare Provider Training Provide training content to healthcare providers  2.8 Clinician training Provide me with training or educational content
N/A Assess capacity of healthcare providers N/A Assess my clinical capacity, or performance
2.9 Prescription & Medication Management Transmit or track prescription orders N/A Track prescription orders
N/A Track clients’ medication consumption N/A Track patient’s medication consumption
2.10 Laboratory & Diagnostic Imaging Management Report adverse drug events 2.10 Pathology & Imaging Management Report adverse medication events
N/A Transmit diagnostic result to healthcare providers N/A Send me diagnostic imaging results (eg, scans)
N/A Transmit and track diagnostic orders N/A Track diagnostic imaging orders
N/A Capture diagnostic results from digital devices N/A Capture diagnostic results from digital devices
N/A Track biological specimens N/A Track pathology eg, blood tests

aQIR: qualitative item review.

bN/A: not applicable.