Table 5.
Results of the System Usability Scale items for all participants, on a national level (N=2539)a.
| SUSb analysis item | Value per 5-point Likert scale responsec, n (%) | ||||
|
|
1 | 2 | 3 | 4 | 5 |
| I think that I would like to use Journalen regularly. | 37 (1.46) | 39 (1.54) | 182 (7.16) | 529 (20.83) | 1752 (69.00) |
| I found Journalen unnecessarily complex. | 915 (36.04) | 723 (28.48) | 577 (22.73) | 244 (9.61) | 80 (3.15) |
| I thought Journalen was easy to use. | 40 (1.58) | 70 (2.76) | 285 (11.22) | 785 (30.92) | 1359 (53.53) |
| I think that I would need the support of a technical person to be able to use Journalen. | 1843 (72.59) | 391 (15.40) | 205 (8.07) | 66 (2.60) | 34 (1.33) |
| I found the various functions in the system were well integrated. | 62 (2.44) | 171 (6.73) | 720 (28.36) | 831 (32.73) | 755 (29.74) |
| I thought there was too much inconsistency in this system. | 550 (21.66) | 466 (18.35) | 1120 (44.11) | 305 (12.01) | 98 (3.86) |
| I would imagine that most people would learn to use Journalen very quickly. | 29 (1.14) | 103 (4.06) | 355 (13.98) | 1140 (44.90) | 912 (35.92) |
| I found Journalen very cumbersome to use. | 1587 (62.50) | 531 (20.91) | 278 (10.95) | 96 (3.78) | 47 (1.85) |
| I felt very confident using Journalen. | 54 (2.13) | 37 (1.46) | 275 (10.83) | 602 (23.71) | 1571 (61.87) |
| I needed to learn a lot things before I could get going with Journalen. | 1790 (70.50) | 421 (16.58) | 235 (9.26) | 64 (2.52) | 29 (1.14) |
aThe appropriate number of neutral responses were added to replace missing responses for each item, in order to not skew results due to missing items.
bSUS: System Usability Scale.
cFrom 1 (“Do not agree at all”) to 5 (“Completely agree”).