Table 1.
Session number and semester | Communication skills covered in session | Session activities | |
---|---|---|---|
Observation | Practice | ||
1 Fall |
Building rapport with the patient | Observe communication skills used by preceptor to establish or maintain a relationship with patients |
Interview 1 or more patients: • Engage patient in discussion about their current illness including their symptoms, worries, and concerns and the effect of their illness on their life • Use core communication skills of open questioning, listening, and feedback |
2 Fall |
History of present illness (HPI) and the patient perspective | Observe communication skills used by preceptor in eliciting the HPI | Perform 1 or more patient interviews focused on eliciting the HPI including patient ideas, concerns, and expectations |
3 Spring |
Background history (past medical history, family history, social history) and responding to patient emotions | Observe how preceptor gathers background information and how he/she identifies and responds to patients’ emotions and other cues that they present (anxiety, discomfort, fear…) | Elicit the past medical history, social history, and family history from 1 or more patients |
4 Spring |
Review of systems (ROS) | Observe communication skills and content emphasized by preceptor in performing ROS with patients presenting with different complaints | Obtain a brief HPI and elicit a focused ROS from 1 or more patients |
5 Spring |
Full interview | Observe communication techniques used by preceptor throughout a complete patient interview | Perform a full patient interview, using a variety of communication skills learned during the academic year |