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. 2020 Sep 29;3(1):e21881. doi: 10.2196/21881

Table 2.

The “Go-to” uses of mobile technology to support everyday communication in long-term care across the fourth quadrant of the 3 Go-Zone graphic displays (n=20).

Care cluster and statement number High-priority statements
Care cluster 1: connect
19 Use pictures on the iPad/tablet that are meaningful to the resident (eg, personal history, culture, generational) to stimulate conversation
Care cluster 2: manage
4 Use apps that include a music option for its therapeutic benefits to residents
6 Use music apps to help residents with their mood and/or emotion
18 Use art therapy apps with residents who have limited mobility
20 Use apps to ask information about residents’ needs and wants
27 Use apps to ask the resident how they are feeling
31 Use apps to keep an up-to-date record of a resident’s needs
63 Use apps to assess if the resident is in pain
Care cluster 3: facilitate
5 Use apps with pictures that residents can use to self-express with care staff
25 Use translation apps to provide instructions on how to do a task so that residents can understand
29 Use apps that include pictures, text, and speech to communicate with residents
30 Use photos on the iPad/tablet to support communication with residents living with hearing loss
48 Use apps with pictures to communicate with residents
50 Use apps with pictures/text with residents who cannot speak but can point to what they want or need
Care cluster 4: provide
14 Use apps with pictograms to help with directions given to residents
Care cluster 5: overcome
11 Use translation apps with both text-to-text and text-to-speech functions to communicate with residents who do not speak English
34 Use apps to translate what residents say in other languages into English (eg, speech-to-speech)
46 Use apps with speech-to-speech translation function to “talk back” to residents in their language
47 Use apps that can also translate what care staff say into the language that a resident can understand/speak
66 Use translation apps to help residents who speak other languages to indicate their needs