Table 2.
Themes, subthemes and codes obtained from data analysis
| Theme | Subtheme | Codes | Frequency of codes mentioned by participants | 
|---|---|---|---|
| Knowledge on COVID-19 | Knowledge of the virus | Causative agent | (E1)*1/(E2)*1/(E3)*1/(E4)*1/(MD)*1/(N2)*1/(H2)*1 | 
| Pathophysiology | (E1)*3/(E3)*1 | ||
| Clinical signs | (E1)*9/(E3)*3 | ||
| Mode of transmission | Mode of transmission | (E1)*2/(E2)*2/(E3)*1/(E4)*2/(MD)*2/(N1)*1/(N2)*1/(PT)*1/(H1)*1 | |
| Prevention and control | Prevention and control | (E1)*6/(E2)*7/(MD)*5/(H2)*2 | |
| Exposure | likely means of exposure | Place of work | (E1)*1/(E2)*1/(E3)*1/(E4)*1/(E5)*1/(E6)*1/(MD)*1/(N1)*1/(N2)*1/(PT)*1/(H1)*1/(H2)*1 | 
| Reactions | Immediate reactions form positive patients | denial due to being asymptomatic | (E1)*1/(MD)*1/(H1)*1 | 
| Feeling disturbed | (E3)*1/(E6)*2/(N1)*2/(N2)*3/(H1)*1/(H2)*2 | ||
| Felt comforted | (E2)*2/(E5)*3/(N2)*1/(H2)*1 | ||
| Delay in receiving result | (PT)*2/(H2)*1 | ||
| Reactions | Reaction from colleagues | Supportive responses | (E1)*2/(E2)*5/(E3)*4/(E4)*3/(E5)*6/(E6)*4/(N2)*1 | 
| No reactions | (MD)*1/(N1)*1 | ||
| Felt stigmatized | (E2)*1/(PT)*2/(H1)*2/(H2)*1 | ||
| Reaction of the family and friends | Family members not informed | (E2)*1/(E3)*1/(E4)*1/(E5)*1/(E6)*1/(PT)*1 | |
| Reasons for not informing family members | (E2)*4/(E3)*1/(E4)*1/(E5)*1/(E6)*3/(PT)*1 | ||
| Informed friends | (E1)*1/(E4)*1 | ||
| Informed family | (E1)*1/(MD)*1/(N1)*1/(N2)*1/(H1)*1/(H2)*1 | ||
| positive response from family | (E1)*2/(N1)*4/(H1)*3/(H2)*2 | ||
| Negative response from family | (MD)*4/(N2)*3 | ||
| Reaction by community | Informed hotel management | (E1)*1/(E2)*1 | |
| Community not aware | (E1)*1/(E2)*1/(E3)*1/(E4)*1/(E5)*1/(E6)*1/(MD)*1/(N1)*1/(N2)*1/(PT)*1/(H1)*1/(H2)*1 | ||
| Challenges and coping strategies | Challenges | Late processing of samples | (E4)*1/(E6)*3/(H1)*1 | 
| Movement restriction | (E2)*2/(E3)*1/(E5)*1/(E6)*1/(PT)*1/(H1)*1/(H2)*1 | ||
| Stigmatization | (E1)*3/(E4)*1/(E5)*1/(MD)*1/(N1)*1 | ||
| Hardly sleep | (E4)*1/(H2)*1 | ||
| Unconducive isolation tent | (E4)*4 | ||
| Separation from family | (E1)*1/(PT)*1/(H1)*2/(H2)*1 | ||
| Reaction to medication | (E1)*1/(E5)*1 | ||
| Late meals | (E5)*1/(H2)*1 | ||
| Development of symptom | (E3)*1 | ||
| Coping strategies | Webinar, reading and working on projects | (E2)*2/(E4)*1/(N1)*1 | |
| Watching movies | (E4)*2/(E6)*1 | ||
| Listening to music | (N1)*1 | ||
| Phone calls | (E4)*1/(E6)*1/N1*1 | ||
| Recommendations | Recommendation for positive patients | Advice and encouragement | (E1)*2/(E4)*1/(D1)*2/(N2)*3/(H2)*1 | 
| Recommendations to improve outbreak response and case management | Required empathy from case management team | (E1)*1/(E5)*1/(MD)*1/(N1)*1/(PT)*1 | |
| Timely results and evacuation | (E3)*1/(E5)*1/(MD)*3/(N2)*2/(H1)*3 | ||
| Treatment policy | (E4)*1/(E5)*1/(MD)*1 | ||
| Change evacuation process | (N1)*1/(N2)*1 | ||
| Reduce overcrowding | (E4)*1 | ||
| 
 Public awareness Timely meals  | 
 (H2)*1 (E5)*1/(H2)*1  |