Table 2.

Modules and learning objectives of California Virtual Training Academy (VTA) case investigation and contact tracing, August 2020.

Module name	Learning objectives
Module 1. Basic epidemiology of COVID-19	1. Define SARS CoV-2, “novel coronavirus” and COVID-19. 2. List the most common symptoms of COVID-19. 3. Describe the incubation and infectious periods of COVID-19. 4. Describe how to prevent COVID-19 transmission. 5. Describe the current geographic and demographic distribution of COVID-19.
Module 2. Overview of CI & CT	1. Summarize the goals and activities of CI and CT. 2. Explain the relationship between CI and CT. 3. Identify when to refer individuals or situations to medical, social or supervisory resources.
Module 3. Comprehensive containment strategies	1. Describe the purpose of isolation. 2. Describe the purpose of quarantine. 3. Calculating dates of isolation and quarantine periods. 4. Identify the dates that a case's isolation period should begin and end. 5. Identify the dates that a contact's quarantine period should begin and end. 6. Understand wraparound services and how to develop a plan for a successful quarantine or isolation.
Module 4. Case Investigation Basics for COVID-19	1. Describe the case investigator roles and responsibilities. 2. Learn how to determine the contact elicitation window during a case investigation interview. 3. Identify when to refer individuals or situations to medical, social or supervisory resources.
Module 5. How to conduct CT Interviews	1. List the materials needed to conduct a CT interview. 2. Discuss and address contact concerns about being notified or interviewed. 3. Summarize the sequence of activities involved in conducting a CT interview. 4. Explain the rationale behind each section included in the CT interview questionnaire.
Module 6. Respecting the context: cultural humility matters	1. Explain implicit bias and how it might impact a CI or CT interview. 2. Define cultural humility and describe how it relates to CI and CT.
Module 7. The CI Interview	1. List the eight key components of the CI interview. 2. Explain why it is important to ask questions related to health history. 3. Explain why it is important to ask questions about symptoms and where someone with COVID-19 spent time leading up to the start of their symptoms.
Module 8. Starting the conversation: interviewing skills and setting the agenda	1. Define active listening skills to apply to interviews. 2. Learn the steps to setting the agenda to begin interview process.
Module 9. Building on case/contacts' knowledge & motivation: health coaching tools	1. Describe why it is necessary to actively engage case/contacts in a CI/CT interview. 2. Use Ask-Tell-Ask and Closing the Loop techniques to reinforce knowledge about COVID-19 and prevention strategies during an interview. 3. Demonstrate use of Action Planning to support successful quarantine planning. 4. Successfully conduct the CI/CT phone script in a variety of case/contact scenarios using cultural humility, Ask-Tell-Ask, Closing the Loop, and Action Planning.