Table 2.

Summary of regulatory requirements for a medicine retail outlet in Ghana

Standards	Some specific requirements
Premises/structure	Must be geographically and structurally permanent Premises must be fit for purpose intended/well designed (ceiling intact, shelves, floor, counter, walls & painting, hygiene, layout etc.); adequately illuminated and ventilated, storage facilities provided, appropriate customer and dispensing areas etc Premises must meet minimum requirements for floor space and ceiling height
Equipment and materials	Availability of a reference material Availability of ancillary devices (weighing scales, thermometers etc.) where applicable
Personnel	Must not be a minor (must be ≥ 18 years of age) Must be educated (at least SHS level for OTCMS, dispensing/counter assistants) Must undergo periodic training and re-training
Practice-related	Annual renewal of premises and operating licenses Ensure good records keeping Premises and business operating license must be displayed Ensure good dispensing and storage practices are adhered to Must have a well-written signboard Premises shall only be employed for the purpose intended or for which operating license was issued (range of services, range of products/commodities in stock, class of drug products in stock) Only drugs of the approved class shall be stocked and sold where applicable