Table 2.

Questions concerning the accessibility and treatment effectiveness dimensions initially included in the questionnaire.

Variable Name		Question
Accessibility	D1	I can get medical help when I need it, even in case of emergency
	D2	I can easily make a telehealth consultation with a General Practitioner (GP) of my choice
	D3	I can easily make an appointment with a GP at the healthcare facility
	D4	The healthcare facility’s working hours are convenient
	D5	Telehealth consultations take place at an agreed time
	D6	I can easily contact the healthcare facility via phone / Internet
	D7	I can easily ask questions after the telehealth consultation
Effectiveness	E1	The treatment helped me improve my health
	E2	The health problem with which I turned to the GP was solved
	E3	The treatment plan proposed by the GP meets my expectations
	E4	The health problem with which I turned to the doctor did not require additional medical consultations with other specialists