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. 2021 Aug 18;33(3):mzab117. doi: 10.1093/intqhc/mzab117

Table 1.

Description of the five dimensions of safety (adapted from Vincent et al. [2])

MSS dimension Purpose Examples
‘Past harm’
Has patient care been safe in the past?
Assess rates of past harm to patients
  • Patient record review

  • Adverse event reports

‘Reliability’
Are clinical systems and processes reliable?
Assess the reliability of safety critical processes and the ability of staff to follow these procedures
  • Observations of safety critical behaviour

  • Practice safety checklist

‘Sensitivity to operations’
Is care safe today?
Support the monitoring of safety on an hourly or daily basis
  • Observations and conversations with practice staff

  • Talking to patients

‘Anticipation and preparedness’
Will care be safe in the future?
Support the anticipation and respond to future threats to safety
  • Safety climate assessment

  • Structured reflection

‘Integrating and learning’
Are we responding and improving?
Analyse and use safety information to improve safety
  • Aggregate data on patient complaints

  • Feedback and implementation of safety lessons