Table 4.

The Results of EFA (N=635)

Factors/Items		Factor Loadings	Eigenvalue	Cronbach’s α
Medical treatment experience	3.1	0.809	6.529	0.909
	3.2	0.843
	3.3	0.797
	3.4	0.663
	3.5	0.808
	5.2	0.595
	5.3	0.504
Medical treatment environment	1.1	0.455	1.475	0.691
	1.2	0.799
	2.1	0.691
	2.2	0.688
	5.1	0.414
Doctor-patient relationship	4.1	0.745	1.175	0.750
	4.2	0.804
	4.3	0.784