Table 2.
Quantitative Ratings & Qualitative Feedback from Providers
| Quantitative Ratings | Positive Qualitative Feedback Regarding Materials | ||
|---|---|---|---|
| Round 1 N=6 |
Round 2 N=12 |
||
| How to Download | |||
| Strongly Disagree | 1 (17%) | 1 (8%) | “Large font. Colors which help differentiate content. Simple. Contains an appropriate number of steps to effectively download an app for a novel user. Has contact numbers if assistance is needed. I like the content of both sides (downloading app and changing font).” |
| Disagree | 0 (0%) | 1 (8%) | |
| Neutral | 0 (0%) | 1 (8%) | |
| Agree | 2 (33%) | 4 (33%) | |
| Strongly Agree | 3 (50%) | 6 (50%) | |
| Mobile Device Information | “A good reference for folks who need it. Captures all the basics.” | ||
| Guide | 0 (0%) | 1 (8%) | |
| Strongly Disagree | 0 (0%) | 1 (8%) | |
| Disagree | 0 (0%) | 1 (8%) | “Nice break down of main terms and icons. FAQs are great.” |
| Neutral | 4 (67%) | 5 (42%) | |
| Agree | 2 (33%) | 5 (42%) | “Like the booklet format and large sized symbols. Like the clear definitions in the glossary. Like the high contrast.” |
| Strongly Agree | |||
| Step-by-Step App Guides | “Appropriate amount of content on each page – likely not to overwhelm someone. I like the nature of the content (i.e., education regarding the use of the app, how to navigate it, and who to call locally and nationally if there are problems). I like the size of the small booklet; it would be easy to transport and keep confidential. It’s great to have written and visual step-by-step instructions.” | ||
| Strongly Disagree | 0 (0%) | 1 (8%) | |
| Disagree | 0 (0%) | 1 (8%) | |
| Neutral | 0 (0%) | 1 (8%) | |
| Agree | 3 (50%) | 3 (25%) | |
| Strongly Agree | 3 (50%) | 7 (58%) | |
Notes. For round 2 of provider feedback, one respondent omitted the overall material rating, resulting in an n of 11 for that item. The distributions of ratings did not differ between rounds of feedback.