Table 3.

Overview of participants in observations

ID	Pathway	Age	Gender	Admission	Treatment	Profession	Recidence	Note
2	Hospitalised	48	Male	Acute	Surgery	NA	Small town	Has complications and prefers to focus on recovery.
3	Discharge	60	Female	Acute	Plaster dressing	NA	Small town	Does not feel well, is pale and worried.
5	Discharge	27	Female	Elective	Surgery	NA	Town	Agrees to participate in an interview, but is discharged.
6	Hospitalised	64	Male	Elective	Surgery	Farmer	Residence	Does not wish to be interviewed; prefers informal conversation.
12	Day surgery	19	Female	Elective	Surgery	Student	Small town	Does not wish to be interviewed; prefers some company instead.
18	Admission	55	Male	Elective	Surgery	Pensioner	Small town	Does not wish to be interviewed; we are allowed to observe his interaction with the staff members
19	Out-patient clinic	64	Female	Follow-up	No	NA	Town
20	Out-patient clinic	53	Male	Follow-up	No	NA	Small town