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. 2020 Nov 10;13(5):456–470. doi: 10.1093/inthealth/ihaa091
I am happy to use an official online health service that may help answer my questions about my medical condition, provide medical recommendations or provide a medical diagnosis
I am happy to use online medical help that redirects me to specialized doctors
It is easy to book an online appointment with a doctor
It will be easy to access medical lab results online
Online medical purchase is easy
I would prefer face-to-face contact with my doctor rather than an online consultation