Table 1.

The identification of keywords for a tweet analysis on technology anxiety.

Authors	Measurement Items	Keywords
Meuter et al. (2003)	I am confident I can learn technology-related skills.	SKILLS CONFIDENCE
	I have difficulty understanding most technological matters.	DIFFICULTY UNDERSTANDING
	I feel apprehensive about using technology.	APPREHENSION
	When given the opportunity to use technology, I fear I might damage it in some way.	FEAR DAMAGE
	I am sure of my ability to interpret technological output.	ABILITY
	Technological terminology sounds like confusing jargon to me.	CONFUSION
	I have avoided technology because it is unfamiliar to me.	UNFAMILIARITY
	I am able to keep up with important technological advances.	DEAL WITH
	I hesitate to use technology for fear of making mistakes I cannot correct.	MISTAKE
Washizu et	I feel apprehensive about using technology.	APPREHENSION
al. (2019) Chen et al. (2020)	It scares me to think that I could cause technology to destroy a large amount of information by hitting the wrong key	SCARE
	I hesitate to use a computer for fear of making mistakes I cannot correct	MISTAKE
	Computers are somewhat intimidating me	INTIMIDATING
Lytras et al. (2021)	Smart city services make me anxious about my ability to use technology	ANXIOUS ABILITY
	I think that a lot of money is spent on smart city services without them offering anything significant to the society and individuals	MONEY SOCIETY USEFULNESS
	I think that we lack the basic infrastructure in the city and, so, smart city services are a pointless luxury	LACK INFRASTRUCTURE
	I feel that smart city services offer organizations a good excuse to manage my personal data, and I don't like it	PERSONAL DATA PRIVACY
	I think that, on average, people my age lack the skills and nerve to use these services	SKILLS