Table 3.
Average scores on changes in the usage of digital services during the COVID-19 pandemic.
| (range: 1–5) | PWOD (N = 5575) |
PWD (N = 1781) |
Gapb | T | ||
|---|---|---|---|---|---|---|
| Mean | SD | Mean | SD | |||
| Search, email, and contents services | 3.72 | 0.72 | 3.48 | 0.66 | 0.24 | 13.332∗∗∗ |
| Social networking services | 3.71 | 0.72 | 3.41 | 0.64 | 0.30 | 16.798∗∗∗ |
| Daily servicesa | 3.58 | 0.73 | 3.38 | 0.69 | 0.20 | 10.037∗∗∗ |
| Information creation and exchange | 3.32 | 0.73 | 3.13 | 0.59 | 0.19 | 11.061∗∗∗ |
| Social participation | 3.16 | 0.73 | 3.09 | 0.68 | 0.07 | 3.928∗∗∗ |
Note. PWOD = people without disabilities; PWD = people with disabilities.
∗∗∗p < 0.001.
a
Daily services included weather forecast, maps, Internet banking, Government services, etc.
b
Gap was calculated by subtracting the mean of PWD from the mean of PWOD.