Table 3:
Reactions of medical interns, medical social workers, patients and community.
| Medical interns | Medical social workers | Patients (and their family) and community |
|---|---|---|
| Use of training program: The initial 1 day training program sensitised me to approach a patient with incurable illness Acquisition of clinical skills: I was able to provide effective care and support to patients especially pain management and nursing care under supervision Acquisition of communication skills: The exposure gave me an opportunity to communicate and listen to the patient and family empathetically Support of family and community: I was able to appreciate the role of family members and community in caring for chronically ill patients Teamwork: I was able to learn by observing medical social workers and staff nurse when they were providing empathetic care to patients and family |
Use of training program: Regular training program on topics for caring for patients on palliative care helped us Supportive supervision: Supportive supervision and timely feedback helped us to provide good quality care Community recognition: We received respect and trust from the patients and community members Social responsibility: We had the responsibility to change the attitude of the community for being supportive to suffering patients and family through our services |
Benefits received: We received holistic care and support from the interprofessional team We thank the team for providing us good quality free medical care such as essential medicines and nursing care The family members also received care during home care visit Community members greeted them with respect and spoke politely, and this attitude of the community members was motivating them to serve better Suggestions for improvement: Provide medicines for common non-communicable diseases such as diabetes and hypertension |