Box 6.

Interview Quotes: Plan for and Create Short-Term Wins

We completely revamped and documented all hospital protocols and procedures before COVID-19 hit West Virginia

▪ Darin Rogers, VP and Chief Ambulatory Operations Officer, WVU Medicine

Wrote 100 policies in first few months … changed everything from visitation and signs to beds and PPE

▪ Stephen Hoffman, VP Clinical Integration, WVU Health System

My responsibility was to make Ruby up to speed … early focus was on multiple factors … obtaining and regulating use of PPE, creative ways to obtain and develop our own PCR tests … creative methods to test, contact trace and isolate to keep everyone safe … creating teams to care for COVID patients

▪ Ronald Pellegrino, COO WVU Medicine and Hospitals

Specific goals on every level … policies/protocols to keep faculty/staff from getting COVID, hospitalists to make sure bed capacity is there, risk management strategies for hospitals and university, working with Clay Marsh on COVID in nursing homes, collaboration on therapies and vaccines

▪ Arif Sarwari, Chairman for Department of Medicine, WVU Medicine