Table 2.
Telemedicine tools used by the no-tech and tech groups.
|
No-Tech Group |
Tech Group |
|||
|---|---|---|---|---|
| Before | After | Before | After | |
| Generic data download portal | 69%§ | 80%§ | 88% | 80% |
| Instant messaging on personal phone | 65% | 69% | 76%§ | 60%§ |
| E-mail to work account | 60% | 62% | 59% | 62% |
| Call on personal phone | 50% | 49% | 63% | 51% |
| Call on hospital phone | 44% | 51% | 41% | 40% |
| SMS on personal phone | 27%§ | 18%§ | 27% | 24% |
| E-mail to personal account | 23% | 31% | 34%§ | 29%§ |
| Hospital-dedicated portal | 10% | 18% | 10% | 13% |
| SMS on hospital phone | 8% | 4% | 7% | 7% |
| Instant messaging on hospital phone | 2% | 7% | 5% | 4% |
| Branded data download portal | 90% | 89% | ||
| Televisits (by video call) | 51% | 56% | ||
|
22% | 20% | ||
|
36% | 42% | ||
| None of the previous | 0% | 0% | 3% | 2% |
| Number of used tools | 4 (3–5)@ | 4 (3–5)# | 5 (4–6)@ | 5 (4–7)# |
* p < 0.01 and § p < 0.05, Wilcoxon signed-rank test at the start and during the pandemic
@ p < 0.01 and # p < 0.05, Wilcoxon signed-rank test between the no-tech and tech groups