Fig. 1.

Strengthening the Reporting of Observational Studies in Epidemiology flowchart for inclusion. Physician online reporting reports captured 2728 canceled appointments between March 16, 2020, and June 19, 2020, ie, 14 weeks. Of these, 1941 patients were excluded, and the remaining 787 patients were included in the analysis of the outreach initiative. Outreach status was defined as reached (2-way communication between the clinician and patient via telephone or an electronic health record portal message), message left (1-way communication, eg, voicemail), or no contact. POLR = physician online reporting.