Table 1.
Dimension | Score, mean (SD) | ||
|
MARS | MARS-F | |
Engagement | 2.83 (0.89) | 2.85 (0.88) | |
|
Item 1 | 2.67 (0.81) | 2.63 (0.82) |
|
Item 2 | 2.97 (0.74) | 2.90 (0.78) |
|
Item 3 | 2.65 (0.94) | 2.66 (0.92) |
|
Item 4 | 2.60 (0.99) | 2.84 (0.95) |
|
Item 5 | 3.24 (0.80) | 3.20 (0.79) |
Functionality | 4.32 (0.72) | 4.35 (0.72) | |
|
Item 6 | 4.09 (0.87) | 4.11 (0.85) |
|
Item 7 | 4.25 (0.63) | 4.29 (0.62) |
|
Item 8 | 4.30 (0.59) | 4.31 (0.64) |
|
Item 9 | 4.64 (0.64) | 4.67 (0.63) |
Esthetics | 3.33 (0.79) | 3.32 (0.82) | |
|
Item 10 | 3.73 (0.64) | 3.75 (0.62) |
|
Item 11 | 3.26 (0.77) | 3.23 (0.83) |
|
Item 12 | 3.00 (0.79) | 3.00 (0.80) |
Information quality | 3.25 (1.08) | 3.25 (1.08) | |
|
Item 13 | 3.96 (0.39) | 3.96 (0.39) |
|
Item 14 | 3.78 (0.70) | 3.75 (0.71) |
|
Item 15 | 3.50 (0.75) | 3.49 (0.75) |
|
Item 16 | 3.21 (0.80) | 3.22 (0.76) |
|
Item 17 | 3.42 (0.98) | 3.43 (0.99) |
|
Item 18 | 1.64 (0.90) | 1.66 (0.90) |
|
Item 19 | N/Aa | N/Aa |
Overall mean | 3.43 (0.43) | 3.44 (0.43) |
aN/A: this item on information quality could not be rated because it was nonapplicable.