Table 5.

Ancillary support to private providers.

Ancillary support	Examples	Descriptions from key informants
Supply of PPE, drugs, diagnostics and other health equipment	• Procurement of face masks, hand sanitizers and PPE kits for providers and patients. • Distribution of GeneXpert cartridges, oxygen cylinders, pulse oximeters, etc. • Arranged ‘movement pass’ for transport for vendors and others involved in transport logistics	“One of the first things we did was ensure uninterrupted drug supply, as we cater to about 75% of the private sector patients in the city of Chennai.” (REACH, India) “With the movement pass, they would not be stopped on the way to move the samples to the diagnostic labs, the reference labs or the GeneXpert sites” (IHVN, Nigeria)
New guidelines to continue TB services	• Guidelines and information notes from WHO to continue TB services. • Updated guidelines from National TB programs • Infection prevention guidelines from intermediaries	“We (Mercy Corps) provided infection prevention guidelines so that the private providers can follow them and take necessary precaution for the well being of both the patient and the provider.” (Mercy Corps, Pakistan)
Create public awareness about the situation	• Updated communication strategies • Created education materials • Organized awareness campaigns	“We worked with a media company to build social media campaigns around destigmatizing TB and COVID-19 together” (FHI 360, Philippines)