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. 2021 Sep 2;23(9):e26881. doi: 10.2196/26881

Table 2.

Comparison of acceptance of various eHealth services between diabetes and nondiabetes groups.

Response categories Overall Nondiabetes Diabetes P value
Booking appointment, n (%) <.001

Face-to-face only 1076 (32.1) 794 (29.7) 282 (55.7)

eHealth only 854 (33.3) 800 (35.6) 54 (10.8)

Both 953 (34.1) 858 (34.3) 95 (31.4)

Do not know, refused, or missinga 12 (0.5) 7 (0.3) 5 (2.1)
Getting prescriptions, n (%) <.001

Face-to-face only 1957 (63.5) 1599 (61.9) 358 (79.3)

eHealth only 280 (11.3) 259 (11.7) 21 (6.4)

Both 648 (24.8) 595 (26.0) 53(13.1)

Do not know, refused, or missing 10 (0.4) 6 (0.3) 4 (1.2)
Consultation, n (%) <.001

Face-to-face only 2521 (84.3) 2118 (83.5) 403 (92.6)

eHealth only 34 (1.3) 33 (1.5) 1 (0.1)

Both 329 (13.9) 301 (14.7) 28 (6.1)

Do not know, refused, or missing 11 (0.4) 7 (0.3) 4 (1.2)
Health information, n (%) <.001

Face-to-face only 1262 (36.7) 955 (34) 307 (63.4)

eHealth only 588 (23) 555 (24.4) 33 (8.6)

Both 1033 (39.8) 942 (41.2) 91 (25.9)

Do not know, refused, or missing 12 (0.5) 7 (0.3) 5 (2.1)
Referrals to other doctors, n (%) <.001

Face-to-face only 1704 (53.3) 1359 (51.4) 345 (72.2)

eHealth only 377 (13.2) 356 (14.2) 21 (3.6)

Both 801 (33.0) 735 (34) 66 (23)

Do not know, refused, or missing 13 (0.5) 9 (0.5) 4 (1.2)

aDo not know or refused options and missing data were not included in the bivariate chi-square analysis.