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Comparison of Cases Held by the ICBF from March-June 2019/2020, by Medium.
| Medium | # Reports retained 2019 | # Reports retained 2020 | Decrease/Increase |
|---|---|---|---|
| Telephone | 27.418 | 35.956 | 23 % |
| On site | 22.380 | 4.820 | −78 % |
| 7.480 | 9.749 | 23 % | |
| Paper | 16.798 | 5.969 | −64 % |
| Internet (chat, WhatsApp, Facebook, Twitter, official website, Instagram) | 3.373 | 4.762 | 30 % |
| Others | 16 | 73 | 78 % |
Source: SIM Missionary Information System ICBF. Consolidated Income PARD - cut to June 2020.
