Table 2.

Pharmacist responses against the suspected COVID-19 case

Responses	n (or %)*
Pharmacists’ responses related to possible COVID-19 infection
Assured the SP that her symptoms are related to the common flu	2
Informed the SP that she might have been infected with COVID-19	38
Confirmed that the symptoms are related to COVID-19	5
Recommended an antipyretic for fever	27
Recommended other medication(s)	7
Recommended a supplement	16
Recommended non-pharmacological measure(s)	2
Advised the SP to adhere to PPE (e.g., facial mask, hand disinfectant, and gloves)	6
Advised the SP to monitor red flag symptoms	11
Advised the SP to isolate herself for 14 days	4
Advised the SP to avoid contacting others (especially her mother)	15
Advised the SP to seek medical attention because she was a high-risk patient	39
Advised the SP to test for PCR	41
Advised the SP to consult a health care provider if the PCR test was positive	3
Advised the SP to contact the Ministry of Public Health	2
Recommendations related to DM
Advised the SP to keep monitoring her blood glucose levels	16
Advised the SP to avoid sugar intake	11
Advised the SP to increase her insulin dose	2
Advised the SP to check the HbA1C level	2
No recommendations were given
The pharmacists stated that he/she was busy and requested ending the call	14
The pharmacists did not give any recommendation and advised the SP to seek medical attention	20
Advised the SP to consult a physician because pharmacists are not qualified to handle such a case	1

DM diabetes mellitus, Hb hemoglobin, PCR polymerase chain reaction, PPE personal protective equipment, SP simulated patient

^*Since the number of pharmacists is 100, the result indicates the percentage too. As mixed responses were given, numbers do add up to 100