Table 3.

Cronbach’s α estimates for the different COACH dimensions

Dimension	Items	Score range	Cronbach’s α
Organizational resources	11	1–5	0.83
Community engagement	5	1–5	0.80
Monitoring services for action	5	1–5	0.74
Commitment to work	3	1–5	0.77
Work culture	6	1–5	0.69
Work culture, with questions removed*	5	1–5	0.75
Leadership	6	1–5	0.92
Informal payment	8	1–5	0.57
Informal payment, with questions removed†	6	1–5	0.74
Sources of knowledge	5	0–1	0.67

*Item: ‘This facility helps me to improve and develop my skills in hypertension’ removed.

†Items: ‘Efforts are made to stop clients from providing informal payment to get appropriate healthcare services in hypertension’ and ‘Efforts are made to stop health workers from asking clients for informal payment for hypertension’ were removed.

COACH, Context Assessment for Community Health.