Table 3.
Frequency (%) for reported experiences and level of satisfaction with WIC service delivery methods during the COVID-19 pandemic for low-income mothers (n = 185)
| n (%) experiencing each method | Level of satisfaction with each method | |||
|---|---|---|---|---|
| Very or mostly satisfied | Neutral | Not very or not at all satisfied | ||
| Phone appointment | 160 (86.5) | 153 (95.6) | 4 (2.5) | 3 (1.8) |
| Interactive texting | 151 (81.6) | 145 (96.0) | 3 (2.0) | 3 (1.9) |
| Online education | 139 (75.1) | 130 (93.5) | 7 (5.0) | 2 (1.2) |
| 106 (57.3) | 98 (92.5) | 4 (3.8) | 4 (2.5) | |
| Video appointment | 76 (41.1) | 61 (80.3) | 10 (13.2) | 5 (3.1) |
WIC Special Supplemental Nutrition Program for Women, Infants, and Children