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. 2021 Sep 14;23(9):e27745. doi: 10.2196/27745

Table 4.

Overview of responses to survey items (N=500).

Variable Value
Technology ownership, n (%)

Smartphone 443 (88.6)

Desktop or laptop computer 463 (92.6)

Tablet 138 (27.6)

Mobile/cell phone but not a smartphone 32 (6.4)
Technology use, n (%)

Access to Wi-Fi 448 (89.6)

Access to a mobile data plan 440 (88)

Use of internet constantly or many times per day 452 (90.4)
Mental health app use, n (%)

Current user 34 (6.8)

Past user 72 (14.4)

Nonuser, interested in using apps 199 (39.8)

Nonuser, not interested in using apps 180 (36)
Mental illness (self-reported), n (%)

Yes 189 (37.8)

No 260 (52)

Prefer not to answer 51 (10.2)
Most common mental health concerns, n (%)

Stress 219 (43.8)

Anxiety 207 (41.4)

Depression 172 (34.4)
Use of professional services in the past 12 months, n (%)

Yes 115 (23)

No 374 (74.8)
Perceived need to seek help, n (%)

Yes 221 (44.2)

No 221 (44.2)

Prefer not to answer 21 (4.2)
Most common barriers to accessing mental health resources, n (%)

I prefer to deal with issues on my own 260 (52)

Financial reasons (eg, too expensive) 141 (28.2)

I am concerned about privacy 129 (25.8)

I question how serious my needs are 126 (25.2)

I worry what other people will think of me 116 (23.2)
Most important aspects of using mental health apps, n (%)

The app is free 429 (85.8)

Personal information will be kept private 397 (79.4)

No negative effect on device (eg, drain phone battery) 264 (52.8)

Parts of the app can be used offline 256 (51.2)

People on the app have similar mental health experiences to mine 228 (45.6)
Most common activities participants would like to do using mental health apps

Work through negative emotions and thoughts 329 (65.8)

Identify or recognize symptoms 290 (58)

Talk with other people to get/give support 244 (48.8)

Track symptoms 239 (47.8)

Distract myself from negative thoughts or emotions 228 (45.6)
Stress score, mean (SD) 21.9 (5.3)a
Stigma score, mean (SD) 22.4 (6.2)b
Privacy score, mean (SD) 17.8 (7.6)c
Social influence score, mean (SD) 6.6 (3.4)d

aThe score could range from 7 to 35.

bThe score could range from 4 to 36.

cThe score could range from 6 to 30.

dThe score could range from 3 to 15.