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. 2021 Jul-Aug;14(4):468–480. doi: 10.25122/jml-2020-0119

Table 5.

Comparison of questionnaire responses between doctors that adopted telemedicine before and after the COVID-19 pandemic.

PERCENTAGE % (N)
Questions Answers Practicing Telemedicine before COVID-19 (N=14) Practicing telemedicine after COVID-19 (N=18) P-Value
Impact of Covid on Healthcare Economics
Estimated reduction in outpatient visit during COVID-19 10-30% 14.3 (2) - 0.1913
30-50% 14.3 (2) -
More than 50% 57.1 (8) 100(18)
Not Affected 14.3 (2) -
When will COVID-19 improve in Malaysia? Next 6 months - 55.6(10) 0.9494
1-2 years 42.9 (6) 44.4(8)
Never 57.1 (8) -
Intention and willingness to use telemedicine
What is the future of Telemedicine in Malaysia? Only useful in situation similar to COVID-19 42.9 (6) - 0.0756
Useful and should be part of my daily practice 57.1 (8) 88.9 (16)
Not relevant to my practice - 11.1 (2)
Percent of patients that would benefit from Telemedicine Less than 10 % 28.6 (4) 33.3 (6) 0.5467
10-30% 57.1 (8) 33.3 (6)
30-50% - 22.2 (4)
More than 50% 14.3(2) 11.1 (2)
Knowledge and awareness of Telemedicine
Which group of patients is suitable for Telemedicine? New cases - 11.1 (2) 0.1061
Follow-up cases 85.7 (12) 33.3 (6)
Both groups 14.3 (2) 55.6 (10)
Where did you learn about Telemedicine? Not heard of it - - 0.8385
News or social media 71.4 (10) 66.7 (12)
Hospital Management 28.6 (4) 33.3 (6)
Friends and family - -
Government /Ministry of Health - -
Organization Readiness
Do you use IT solutions for patient record management? Yes 100 (14) 100 (18) -
No - -
Does your practice provide delivery of prescriptions? Yes 57.1 (8) 33.3 (6) 0.3409
No 42.9 (6) 66.7 (12)
1997 Act of Telemedicine. Should It be reviewed? Yes 42.9 (6) 44.4 (8) 0.9494
No - -
I have no knowledge of the Act 57.1 (8) 55.6 (10)