Table 7.
Online survey respondents’ profiles.
| Demographics | Attribute | Number of respondents (%) |
|---|---|---|
| Gender | Male | 189 (40.82%) |
| Female | 274 (59.18%) | |
| Age | 15–29 years old | 235 (50.76%) |
| 30–44 years old | 156 (33.69%) | |
| 45–59 years old | 57 (12.31%) | |
| ≥ 60 years old | 15 (3.24%) | |
| Marital status | Single | 210 (45.36%) |
| Married | 238 (51.4%) | |
| Divorced | 15 (3.2%) | |
| Domicile | Greater Jakarta | 298 (64.36%) |
| Java Island outside Greater Jakarta | 88 (19.01%) | |
| Sumatera | 17 (3.67%) | |
| Kalimantan | 13 (2.81%) | |
| Sulawesi | 2 (0.43%) | |
| Bali | 42 (9.07%) | |
| Overseas | 3 (0.65%) | |
| Highest education | Middle high school | 1 (0.2%) |
| High school | 60 (12.96%) | |
| Diploma | 30 (6.48%) | |
| Bachelor | 244 (52.7%) | |
| Master | 113 (24.41%) | |
| Doctor | 15 (3.24%) | |
| Occupation | Student | 71 (15.33%) |
| Civil servant | 111 (23.97%) | |
| Employee of state-owned enterprise | 33 (7.13%) | |
| Private employee | 178 (38.44%) | |
| Entrepreneur | 18 (3.89%) | |
| Housewife or retiree | 27 (5.83%) | |
| Freelance | 25 (5.4%) | |
| General state of health | Very unhealthy | 9 (1.94%) |
| Not healthy | 17 (3.6%) | |
| Quite healthy | 119 (25.7%) | |
| Healthy | 265 (57.24%) | |
| Very healthy | 53 (11.45%) | |
| BPJS-K used for treatment | Yes | 283 (61.12%) |
| No | 180 (38.88%) | |
| Number of visits to primary care in the past year | Never | 136 (29.37%) |
| 1–3 times | 218 (47.08%) | |
| 4–6 times | 69 (14.9%) | |
| 7–9 times | 21 (4.54%) | |
| 10–12 times | 7 (1.51%) | |
| >12 times | 12 (2.59%) | |
| Types of primary care most visited | Community health centre | 98 (21.17%) |
| Clinic | 129 (27.86%) | |
| Independent general practitioner practice | 79 (17.06%) | |
| Independent dental practice | 21 (4.54%) | |
| No answer | 136 (29.37%) | |
| Activities carried out at primary care (multi-select) | Get treatment | 286 (61.77%) |
| Health consultation/seeking health information | 121 (26.13%) | |
| Immunization | 24 (5.18%) | |
| Others | 25 (5.4%) | |
| No answer | 136 (29.37%) | |
| Most visited policlinic (multi-select) | General poly | 260 (56.16%) |
| Dental poly | 102 (22.03%) | |
| Maternal and child health poly | 39 (8.42%) | |
| Eye poly | 27 (5.83%) | |
| Internist poly | 40 (8.64%) | |
| Others | 23 (4.97%) | |
| Missing | 136 (29.37%) | |
| Have you ever used online media in medical treatment or to look for health information? | Yes | 373 (80.56%) |
| No | 90 (19.44%) | |
| What online media do you often access to seek treatment or health information? (multi-select) | Health applications (e.g., Alodokter, Halodoc, JKN mobile) | 252 (54.43%) |
| Social media (e.g., Facebook, YouTube) | 148 (31.97%) | |
| Health service provider website (e.g., hospital managed website) | 193 (41.68%) | |
| Others | 21 (4.54%) | |
| No answer | 90 (19.44%) | |
| I will get treatment from traditional/alternative treatment if I am sick | Strongly Disagree | 164 (35.42%) |
| Disagree | 125 (27.00%) | |
| Neutral | 118 (25.49%) | |
| Agree | 49 (10.58%) | |
| Strongly Agree | 7 (1.51%) | |
| I will bring family members to traditional/alternative treatment if any are sick | Strongly Disagree | 169 (36.50%) |
| Disagree | 131 (28.29%) | |
| Neutral | 116 (25.05%) | |
| Agree | 42 (9.07%) | |
| Strongly Agree | 5 (1.08%) |
Source: Authors' Calculation from Survey Data.