Table 3:
Product Quality | Information Quality | Service Quality | User Satisfaction | Net Benefit | Health care Barriers |
---|---|---|---|---|---|
Customization/Representation | Conciseness | Flexibility | Intention to re-use | Awareness | Parental consent |
Ease of use | Format | Availability | Perceived value | Decision effectiveness | Social anxiety |
Integration of features | Relevance | Perceived enjoyment | Improved outcome | Medical insurance | |
Sophistication of features | Understandability | Perceived usefulness | Individual productivity | Transportation | |
Usability | Learning effectiveness | Stigma / Social barriers |