Table 2.

Interview guide.

When a near-miss occurs in clinical work,
Q.1. How do you behave to prevent the similar event from happening again?
Q.2. Do you think the near-miss can be a learning opportunity for your organization? and why?
Q.3. What do you understand by the term ‘second-order problem solving behavior’?
Q.4. What behavior do you think can be identified as the ‘second-order problem solving behavior’?
Q.5. What do you think about the second-order problem solving behavior in learning from near misses? and how?
Q.6. Have you experienced the second-order problem solving behavior in daily work? and how?
Q.7. What the frontline nurses should do to better demonstrate the second-order problem solving behavior?
Q.8. Are there any potential facilitators or barriers when applying the second-order problem solving behavior?