Table 2.
Variables | Mean ± SD | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 |
---|---|---|---|---|---|---|---|---|---|---|
SA | 23.37 ± 6.84 | 1 | ||||||||
EED | 13.41 ± 4.11 | 0.395* | 1 | |||||||
DA | 14.60 ± 2.40 | −0.019 | 0.179* | 1 | ||||||
EE | 20.21 ± 11.42 | 0.477* | 0.224* | −0.105* | 1 | |||||
D | 5.12 ± 5.27 | 0.467* | 0.228* | −0.150* | 0.658* | 1 | ||||
LPA | 15.15 ± 10.73 | 0.155* | −0.022 | −0.384* | 0.155* | 0.224* | 1 | |||
Emotional labor | 51.38 ± 9.72 | 0.865* | 0.745* | 0.309* | 0.404* | 0.388* | 0.005 | 1 | ||
Burnout | 40.47 ± 20.39 | 0.453* | 0.153* | −0.326* | 0.784* | 0.711* | 0.726* | 0.329* | 1 | |
Presenteeism | 14.18 ± 4.33 | 0.301* | 0.212* | −0.139* | 0.482* | 0.364* | 0.160* | 0.442* | 0.267* | 1 |
SA, surface acting; EED, emotionally expressed demands; DA, deep acting; D, depersonalization; EE, emotional exhaustion; LPA, low personal accomplishment.
P <0.01.