Table 4.

Measures of central tendency and dispersion for app aggregate subjective quality ratings.

Variable	Subjective quality	Recommendation	12-month usage	Payment	Star rating
Value, mean (SD)	2.52 (0.88)	2.83 (0.91)	2.63 (0.83)	1.83 (1.11)	2.79 (0.81)
Value, median (range)	2.38 (3.88-1.38)	2.75 (4.00-1.50)	2.75 (3.50-1.50)	1.00 (4.00-1.00)	3.00 (4.00-1.50)
Value, mode	1.50 and 3.50a	2.50 and 4.00a	3.50	1.00	3.00 and 3.50a

^aBimodal.