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letter
. 2021 Oct 7;74(12):3443–3476. doi: 10.1016/j.bjps.2021.09.025

Table 1.

Enablers and pre-requisites for working from home staff.

Theme Detail
Trainee's IT • Availability of a fast and reliable broadband connection at home
Trust IT • Access to hospital systems through a Virtual Private Network or other access gateway
• Availability on the hospital systems of referral letters, clinic letters, results of investigations, radiology and other ancillary documentation
Management support • Adequate NHS hardware in clinics, including webcams and computers of sufficient speed to run modern video programmes, preferably with dual-monitor setups
• Support from departmental management to navigate the approvals and adjustments that are required to equip the trainee with all that they need to work from home
Supervision • Consultants’ and trainees’ familiarity with remote video systems, including those designed for remote video clinics (such as Attend Anywhere) and those used for MDTs/other departmental meetings (such as Zoom, Microsoft Teams or Google Meet)
• Clear supervisory arrangements with nominated and agreed consultant ownership of “registrar remote clinics”
• Flatter hierarchies: consultants happy to discuss clinical work, for example ad hoc case discussions, clinic debriefs etc