Table 3.
Regression analysis of the influence of transaction process on patient satisfaction, Self-rating anxiety and self-efficacy.
| Variables | Patient satisfaction | Self-efficacy | Self-rating anxiety | |||||||
|---|---|---|---|---|---|---|---|---|---|---|
| β | Std β | P | β | Std β | P | β | Std β | P | ||
| Cons | 0.481 | 0.366 | 1.711 | 0.000 | 1.573 | 0.000 | ||||
| IR | 0.261 | 0.176 | 0.003 | 0.102 | 0.148 | 0.016 | 0.059 | 0.103 | 0.142 | |
| IP | 0.116 | 0.086 | 0.217 | 0.160 | 0.255 | 0.001 | 0.067 | 0.129 | 0.129 | |
| MGS | 0.344 | 0.249 | 0.002 | 0.037 | 0.057 | 0.499 | −0.118 | −0.220 | 0.022 | |
| EM | 0.186 | 0.081 | 0.355 | 0.087 | 0.081 | 0.380 | −0.172 | −0.192 | 0.069 | |
| Gender | Male | R | R | R | ||||||
| Female | 0.011 | 0.005 | 0.893 | 0.008 | 0.009 | 0.837 | 0.106 | 0.136 | 0.006 | |
| Age | Age | −0.012 | −0.061 | 0.136 | −0.001 | −0.015 | 0.731 | −0.002 | −0.029 | 0.559 |
| Country of origin | North America | R | R | R | ||||||
| South America | −0.099 | −0.031 | 0.478 | 0.049 | 0.033 | 0.478 | 0.003 | 0.002 | 0.964 | |
| Europe and Australia | −0.035 | −0.012 | 0.780 | 0.004 | 0.003 | 0.952 | −0.003 | −0.003 | 0.961 | |
| Africa | 0.007 | 0.003 | 0.948 | 0.002 | 0.002 | 0.969 | −0.128 | −0.139 | 0.009 | |
| Asia | −0.049 | −0.012 | 0.773 | 0.151 | 0.079 | 0.075 | −0.054 | −0.034 | 0.501 | |
| Length of residence in china | <1 year | R | R | R | ||||||
| 1–2 years | 0.071 | 0.032 | 0.692 | 0.145 | 0.138 | 0.103 | −0.113 | −0.130 | 0.180 | |
| 3–5 years | 0.098 | 0.049 | 0.569 | 0.113 | 0.120 | 0.186 | −0.130 | −0.166 | 0.108 | |
| >5 years | 0.021 | 0.007 | 0.918 | 0.086 | 0.062 | 0.393 | −0.083 | −0.072 | 0.383 | |
| Location in china | Central area | R | R | R | ||||||
| Northern area | 0.034 | 0.016 | 0.722 | 0.002 | 0.002 | 0.968 | 0.018 | 0.021 | 0.688 | |
| Eastern area | 0.258 | 0.105 | 0.017 | 0.095 | 0.082 | 0.077 | −0.098 | −0.102 | 0.054 | |
| Chinese level | Do not speak Chinese | R | R | R | ||||||
| Elementary | 0.288 | 0.118 | 0.010 | 0.082 | 0.072 | 0.138 | 0.097 | 0.102 | 0.064 | |
| Intermediate | 0.403 | 0.189 | 0.000 | 0.101 | 0.102 | 0.053 | −0.015 | −0.018 | 0.760 | |
| Advanced | 0.424 | 0.128 | 0.009 | 0.044 | 0.029 | 0.581 | 0.114 | 0.089 | 0.134 | |
| Accommodation in china | On campus | R | R | R | ||||||
| Off campus | 0.163 | 0.065 | 0.115 | 0.043 | 0.037 | 0.402 | 0.028 | 0.029 | 0.565 | |
| Health insurance: out of pocket | Yes | −0,071 | R | R | R | |||||
| No | −0.034 | 0.416 | −0.034 | −0.034 | 0.437 | 0.006 | 0.008 | 0.875 | ||
| Language barrier | No | R | ||||||||
| Yes | −0.206 | −0.094 | 0.262 | −0.264 | −0.257 | 0.004 | 0.082 | 0.096 | 0.342 | |
| Maybe | 0.019 | 0.008 | 0.924 | −0.108 | −0.099 | 0.264 | 0.007 | 0.007 | 0.942 | |
| F | 12.463 | 9.157 | 3.052 | |||||||
| 0.385 | 0.308 | 0.101 | ||||||||
*R(reference group). β, beta; Std β, Standardized beta; P, p-value.