Table 1.
Characteristics of Retained Patients Overall and Compared by Those who Completed at Least 1 Video Visit vs Those who Never Completed a Video Visit During the Study Period
| Category | Variable | No Video, No. (%) | Video, No. (%) | Overall, No. (%) | P Value |
|---|---|---|---|---|---|
| Number | 1503 | 737 | 2240 | ||
| Age | Median (IQR), y | 51 (40–58) | 48 (38–56) | 50 (40–57) | <.001 |
| 18–35 y | 210 (14) | 129 (17.5) | 339 (15.1) | <.001 | |
| 35–50 y | 488 (32.5) | 266 (36.1) | 754 (33.7) | ||
| 50–65 y | 674 (44.8) | 297 (40.3) | 971 (43.3) | ||
| >65 y | 131 (8.7) | 45 (6.1) | 176 (7.9) | ||
| Race | White | 795 (52.9) | 441 (59.8) | 1236 (55.2) | <.001 |
| Black | 503 (33.5) | 195 (26.5) | 698 (31.2) | ||
| Unknown | 56 (3.7) | 48 (6.5) | 104 (4.6) | ||
| Asian/Pacific Islander | 110 (7.3) | 43 (5.8) | 153 (6.8) | ||
| Other | 39 (2.6) | 10 (1.4) | 49 (2.2) | ||
| Insurance | Private | 545 (25.1) | 326 (43.1) | 871 (29.7) | <.001 |
| Medicaid | 538 (24.7) | 210 (27.8) | 748 (25.5) | ||
| Medicare | 328 (15.1) | 148 (19.6) | 476 (16.2) | ||
| Self-pay | 92 (4.2) | 53 (7) | 145 (4.9) | ||
| Birth sex | Cisgender female | 285 (19) | 153 (20.8) | 438 (19.6) | .3415 |
| Gender identity | Gender minoritya | 25 (1.7) | 10 (1.4) | 35 (1.6) | NAb |
| Ethnicity | Not Latinx | 1223 (81.4) | 581 (78.8) | 1804 (80.5) | .9095 |
| Latinx | 224 (14.9) | 104 (14.1) | 328 (14.6) | ||
| Unavailable or unknown | 56 (3.7) | 52 (7.1) | 108 (4.8) | ||
| Language | English | 1266 (84.2) | 672 (91.2) | 1938 (86.5) | .1315 |
| Spanish | 87 (5.8) | 33 (4.5) | 120 (5.4) | ||
| Other | 150 (10) | 32 (4.3) | 182 (8.1) | ||
| Patient portal login | Yes | 439 (29.2) | 337 (45.7) | 776 (34.6) | <.001 |
| Housing status | Permanent | 1308 (87) | 641 (87) | 1949 (87) | .4402 |
| Unstable | 97 (6.5) | 37 (5) | 134 (6) | ||
| Temporary | 59 (3.9) | 30 (4.1) | 89 (4) | ||
| Unknown | 39 (2.6) | 29 (3.9) | 68 (3) |
Abbreviation: IQR, interquartile range.
Transgender, gender nonbinary, or other listed gender that was not cisgender.
Number of gender minority patients too small for statistical comparison.