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. 2021 Sep 24;9(9):e30322. doi: 10.2196/30322

Table 4.

Applicability checks and comments from health care professionals.

Health care professional Perspective Key comments
General practitioner (family medicine) PHRa adoption for improved clinical health outcomes
  • “PHRs can be great tools to allow patients to become more informed about their conditions and treatments.”

  • “I believe that we can help patients get familiar with the benefits of PHRs and also help them get over their initial hesitation in using these tools.”

Primary care physician (pediatrics) PHR adoption for improved clinical health outcomes
  • “I think PHR tools can be great for parents to keep track of their children’s medical history. The information can later be handed over to children once they are able to manage it themselves.”

  • “Once the technical hurdles are resolved, I think clinicians can play an important role in encouraging people to use these technologies. However, we [physicians] have to start using them too and lead by example.”

Hospital administrator (director of operations) PHR adoption for ensuring continuity of care
  • “We currently provide access to patients to a limited part of their medical records. Having an integrated medical record across healthcare organizations can be very useful for timely interventions.”

  • “As pointed out in this research, there are many technical obstacles to providing an integrated medical record and this probably hurts overall adoption.”

Systems developer (EHRb systems; mobile health apps) Functionality and usability requirements for PHR adoption
  • “Providing access to patient information across organizations is a challenge. Various industry standards are attempting to resolve this issue. Once the problems are resolved, we can expect more user interest in these technologies.”

  • “I agree that usability is more than just thinking about user-friendliness. Users today expect anytime anywhere access to information. This applies to PHRs as well.”

Health policy analyst (digital health strategies) eHealth initiatives and PHR adoption
  • “There is a lot of work going on at the national and provincial levels to create the right conditions to support potential applications of PHR technologies.”

  • “Suggestions made in this research can be useful in creating more awareness at the user level. Ultimately, we would like to see PHRs as a technology for all citizens.”

aPHR: personal health record.

bEHR: electronic health record.